Frequently asked questions
From how a shoot comes together to how your account and data are handled. If something is missing here, get in touch.
How a shoot works
Can I use it with no experience?
Yes. Whether you have never modelled or are still building out your kit, you can set up a profile and start reaching out to people who catch your eye.
Who pays the fee?
When you create an offer you choose which side pays. You can also leave the amount unset and shoot for free. The terms stay on the offer screen, so you can check them later.
Can I post the photos on my own social media?
That depends on what the two of you agreed. If you want to post the results, confirm it with the other person while you are still discussing the offer.
What if my plans change?
You can change or cancel an offer after creating it, and the other person is notified when you do. A notification on its own does not explain why, so send a short message in the chat as well. It is more considerate, and it puts the other person at ease. The earlier you say something, the easier it is to rearrange.
Account and fees
What should I do when I can't log in?
Please check your email address and password. If you forgot your password, use the password reset feature. If the problem persists, contact our support team.
What payment methods are available?
The app does not handle payments between users. You are free to use any payment method you agree on together. An in-app payment system may be added in the future.
Does member registration cost money?
No, member registration is completely free. Basic features are available at no cost.
Is there an identity verification system?
Currently, we do not have an identity verification system, but we may implement it in the future.
Who can use the app?
You need to be 18 or older and not enrolled in high school or below. You must meet this at the point of registration, and we may ask you to confirm your age.
Safety and privacy
Are there safety measures in place?
Yes, all user data is encrypted and securely protected. It is managed according to our privacy policy.
Can anyone see my profile?
Profiles are visible inside the app only. They are not published on the web and do not appear in search results.
What if a conversation makes me uneasy?
You can report or block the other person from their profile. If there is something you want us to know, get in touch through the contact page.
Do you review the photos and messages people post?
We do not screen or moderate content in advance. We do remove anything that breaks the terms or the law, so please report a post if something looks wrong.
Data and availability
Where is my data stored?
Photos, chat history and location data are stored on our servers in Japan.
What happens to my data if I delete my account?
You can delete your account at any time from its settings. Your data is kept for two months so the account can be restored, then permanently deleted.
Can I use the app outside Japan?
The app is currently offered in Japan only.